December 8, 2020

Priority Dispatch remains an essential business, on the front lines every day. We complete thousands of deliveries daily with our more than 600 independent contractors.  We are committed to the safety and health of our employees, customers and independent contractors.

We continue to monitor the COVID-19 health crisis and adapt our business operations and contingency plans accordingly.  Please know that we have taken every measure to put contingencies in place for a safe and secure delivery process, in addition to promoting and reinforcing workplace behaviors to minimize the risk of infection, provisioning PPE, enhanced workplace cleaning, implementing ‘No Touch’ delivery policy and promoting telework for employees who can perform their job duties from home.

We will proactively communicate with you if we are unable to meet service commitments due to unforeseen circumstances that may be beyond our control.

Thank you for being a valued customer.

Priority Dispatch

March 27, 2020

As your logistics partner, we want to assure you that Priority Dispatch is taking all the
recommended precautions to ensure the safety of our drivers, our associates and our valued
customers. We are following the guidelines of the CDC, WHO and both state and local
governments. Additionally, we are taking advice from national logistics specialists, who are
helping us to navigate our way through the challenges that the COVID-19 virus presents. Please
know that Priority Dispatch is an “essential” business and as such we are authorized to continue
delivery service.

We understand and appreciate the delivery demands of your business. We are working hard to
prioritize your delivery needs while responsibly adjusting our delivery process to meet the
rapidly changing environment.

During this unprecedented time, we ask for your patience and understanding as we steer our
way through the significant challenge COVID-19 is presenting. We are committed to meeting
your delivery requirements to the best of our ability.

We will continue to communicate with you regarding updates and any unforeseen changes the
COVID-19 may have on your delivery schedule. Any words of encouragement you can afford
our drivers during this difficult time would be greatly appreciated.
Thank you for your continued support.

For the latest updates related to COVID-19, check out the following information sources:
https://www.cdc.gov/coronavirus/2019-ncov/index.html
https://www.osha.gov/SLTC/covid-19/

If you need further details please check with your local health department.

Thank you,
Priority Dispatch